Privacy policy

Rivio s.r.o.

1. Data Controller Identification

The data controller is the company:

  • Business Name: Rivio s. r. o.

  • Registered Office: Kamenárska 2694/1, 052 01 Spišská Nová Ves

  • Company ID (IČO): 57 390 363

  • Registration: Commercial Register of the District Court Košice, Section Sro, Entry No. 64556/V

  • Contact: info@rivio.sk, +421 917 177 531

2. Scope of Processed Data

For the purpose of booking transport, we process the following data from your form:

  • Identification Data: First and last name

  • Contact Data: Email address, phone number

  • Address Data: Street, building number, city, postal code (for pickup/drop-off purposes)

  • Trip Data: Departure and arrival locations, date and time, number of passengers, type of child seat, flight date and time

  • Other: Any data voluntarily provided in the “Notes” field

3. Purpose and Legal Basis of Processing

  • Performance of Contract (Main Purpose): The data is needed to process your reservation, confirm the booking, and provide the transport to/from the airport. Without this data, the service cannot be provided.

  • Legitimate Interest: For possible invoicing, order records, and handling complaints.

4. Data Retention Period

Your data is retained only for the necessary period:

  • During the contractual relationship (from booking to completion of the trip).

  • Subsequently, for 10 years as required by accounting and tax laws (in case an invoice is issued).

5. Data Recipients

Your data is kept secure. Access to personal data is granted to:

  • Authorized employees and drivers of Rivio s. r. o.

  • Hosting and website management provider (OFF.digital)

  • Possibly an external accounting company for invoicing purposes

6. Your Rights

As a data subject, you have the right to:

  • Request access to and correction of your data

  • Request deletion of data (if no longer necessary for contract performance or legal obligations)

  • Request restriction of processing or data portability

  • File a complaint with the Office for Personal Data Protection of the Slovak Republic