General Terms and Conditions

Rivio s.r.o.

1. Provider

Rivio s. r. o., Kamenárska 1, 052 01 Spišská Nová Ves

Company ID (IČO): 57 390 363

Commercial Register: OR OS Košice I, Section Sro, Entry No. 64556/V

2. Subject of Services

Provision of irregular passenger transport – airport transfers for private and corporate clients.

3. Service Order

Orders can be made via the website, email, phone, or SMS. The order becomes binding upon confirmation by the provider via email or SMS.

4. Price and Payment

Prices are fixed according to the price list on the website. Payment can be made in cash, by bank transfer, or in advance. No deposit is required.

5. Cancellation and Changes

Cancellation terms are governed by the Transport Regulations. Cancellations can be notified by email, phone, or SMS.

6. Complaints

Complaints can be submitted within 7 days of the service via email or SMS.

7. Liability

The provider is not responsible for delays or failure to provide the service due to reasons beyond its control.

8. Final Provisions

These General Terms and Conditions (GTC) are valid from the date of publication on the Rivio s. r. o. website.